Exchange & Return Policy


Exchange & Refund Policy

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Returns
Flow Forge Creations offers a 30-day refund policy since the date of purchase
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To return a product, please contact us at flowcreations@gmail.com


RefundsĀ 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. A refund will be processed and credited back to your original form of payment.


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at flowforgecreations@gmail.com


Flow Forge Creations is not responsible for any shipping costs for returns unless the product is defective.